---
id: "01M3D5V2B8522NZP4CMSDRZQFJ"
title: Network Printer Configuration
slug: /en/hardware/network-printer-configuration/
language: en
category: hardware
visibility: public
product: sambapos-5
order: 20
tags:
  - printer
  - network
  - hardware
excerpt: This article explains how to connect SambaPOS to a network-attached thermal printer. Prerequisites The printer is on the network with a static IP address. The printer supports ESC/POS. The main machine and the printer a…
legacyUrl: null
translationGroupId: tg-network-printer
publishedAt: "2026-09-25T20:59:18.248Z"
updatedAt: "2026-09-25T20:59:18.248Z"
---

This article explains how to connect SambaPOS to a network-attached thermal printer.

## Prerequisites

- The printer is on the network with a static IP address.
- The printer supports ESC/POS.
- The main machine and the printer are on the same (or a routable) network.

## Defining the printer

:::steps[Add a network printer]
1. Assign a static IP from the printer's network menu (for example 192.168.1.50).
2. Add the printer in Windows under **Settings → Bluetooth & devices → Printers & scanners**.
3. In SambaPOS open **Management → Hardware → Printers**.
4. Create a **New Printer** and set the printer type to **Network Printer**.
5. Enter the IP address and port (default port: 9100).
6. Print a test ticket.
:::

| Field | Value |
| --- | --- |
| Printer type | Network Printer |
| IP address | 192.168.1.50 |
| Port | 9100 |
| Character set | CP857 (Turkish) |
| Line width | 42 |

:::important
Set the printer character set to CP857 so Turkish characters print correctly. Otherwise ş, ğ, ı and İ appear
as garbage.
:::

## Ticket and receipt templates

Once the printer exists, map your ticket, receipt and kitchen templates on the **Print Jobs** screen. Kitchen
printers normally use a separate template.

```text
Template: Kitchen Ticket
Printer: Kitchen Printer
Copies: 1
Auto Print: Enabled
```

:::tip
If you need to print both a ticket and a receipt on the same printer, define two print jobs and select the same
printer for both.
:::

## Common problems

- **Printer looks offline:** check the IP address and cable, then restart the printer.
- **Blank paper:** verify the character set and line width.
- **Slow printing:** measure network latency and connect the printer directly to the switch.
- **Broken Turkish characters:** select the CP857 character set.